Terms and Conditions

1. GENERAL

The following General Terms and Conditions (hereinafter referred to as the GTC) apply exclusively to orders placed online from the website of Éremverde Iparművészeti Gyártó és Kereskedelmi Korlátolt Felelősségű Társaság (hereinafter referred to as the Company) available under the name shop.eremverde.hu.

If you wish to make a purchase in the webshop, please read the General Terms and Conditions carefully and use our services only if you agree with all points of the GTC and consider them binding on you.

The contract to be concluded (in the case of an order and its confirmation) is considered a written contract, the contract thus created is managed and recorded by our Company in its own database, so that the contract is accessible later.

The GTC has been prepared in Hungarian; in case of a dispute over interpretation, the Hungarian version shall prevail.

The code of conduct regarding service activities is not available at the Company.

In the webshop, the Company's own commemorative medals, medallions, other medals, other applied arts objects, as well as the literature and packaging and storage tools related to the above can be ordered and purchased.

The ordered products, the products paid off in advance online, can be collected in person or by delivery by postal or courier service.

Orders and purchases can be initiated continuously in the webshop, and confirmed orders are fulfilled within the deadlines detailed for each delivery method, exclusively during working hours.

In case of questions arising regarding the operation of the webshop, the ordering, payment and delivery processes, please contact our staff using the provided contact details.

2. OPERATOR OF THE WEBSITE AND THE ONLINE STORE

ÉremVerde Kft.
Representative: Tamás Szabó, Managing Director
Headquarters: 6725 Szeged, Kolozsvári tér 11.
Location: 6725 Szeged, Kolozsvári tér 11.
Tax Number: 27910696-2-06
Company Register Number: 06-09-025946
MKEH-NEHITI Precious Metal Distributor Registration Number: PR8362
Trade Activity Registration Number: 4940/2020/B
E-mail: iroda@eremverde.hu
Telephone: +36 20 925 9500
Responsible Contact Person: Tamás Szabó, Managing Director

3. PURCHASING PROCESS

The purchasing process in the web store is described in the Purchase Guide.

If any problem arises on the part of the Company in connection with the fulfillment of a given order (e.g. the ordered product is not available), the Company will inform the Customer in writing or by telephone, within a maximum of 2 (two) business days from the receipt of the order or the completion of the payment, and will initiate an agreement on how to resolve the problem.

4. CUSTOMER IDENTIFICATION WHEN PURCHASING IN THE WEBSHOP

Based on the provisions of Act LIII of 2017 on the Prevention and Combating of Money Laundering and the Financing of Terrorism (“Pmt.”), the Company is obliged to comply with the following obligations when selling products made of precious metals.

If the price of the purchased product(s) reaches HUF 300,000 (~754,5 EUR) but does not reach HUF 4,500,000 (~11318 EUR), the Buyer is obliged to provide their personal data in the case of a private individual, and company data in the case of a legal entity.

If the price of the purchased product(s) reaches HUF 4,500,000 (~11318 EUR), or the total value of the Buyer's purchases exceeding HUF 300,000 (~754,5 EUR), made within a calendar year reaches HUF 4,500,000 (~11318 EUR), the Company is obliged to carry out a customer due diligence on the Buyer, within the framework of which, in addition to personal identification, copying of documents specified in the Pmt and filling out forms becomes necessary. In this case, the Company will contact you electronically in order to coordinate the implementation of the customer due diligence.

In the event of refusal to fulfill the legal obligation, the order cannot be fulfilled.

5. PAYMENT METHODS

1. Credit Card Payment

Online bank card payments are made through the Barion system. Bank card data is not transmitted to the merchant. The service provider, Barion Payment Zrt., is an institution under the supervision of the Hungarian National Bank, its license number: H-EN-I-1064/2013.

2. Cash on site (Szeged or Budapest)

3. Bank transfer

Payment currency

The payment currency is HUF (Hungarian forint) and EUR (euro).

6. PRICES AND BILLING

The prices published in the webshop are unit prices per piece and are gross prices for both domestic and international delivery addresses, subject to a 27% VAT rate;
The current prices are displayed in the webshop in accordance with the current stock level.
The prices do not include packaging and shipping costs and are valid until stock lasts or until withdrawn.
The Company reserves the right to change prices. The price change does not apply to ongoing (ordered and/or paid) transactions.
If, despite all due care, an incorrect price has been placed on the webshop, in particular with regard to an obviously incorrect price, e.g. a price significantly different from the well-known, generally accepted or estimated price of the products, or an unrealistic price appearing due to a system error, the Company is not obliged to deliver the ordered product at the incorrect price. The Customer will receive a written notification of this within 2 (two) working days after receipt of the order or payment, which will terminate the contract. In this case, the Customer has the right to claim back the already paid consideration due to the termination of the contract or to re-order the goods at the correct price.

7. DELIVERY METHODS

1. Collect in person (in our store (Szeged) or in Budapest (at a previously agreed place and time))

Items paid via bank card can be collected by the Buyer no earlier than the 3rd business day after receipt of the confirmation at the Company’s premises,

Address: 6725 Szeged, Kolozsvári tér 11.
Opening hours: 8 a.m. to 4 p.m. on business days
Telephone: +36 20 925 9500
e-mail: iroda@eremverde.hu,

or at a previously agreed place and time in Budapest.

It is recommended to present the Company’s purchase confirmation e-mail for collection. Failing this, the ordered items can be released to the Customer, provided the Customer’s name and full address are known.

The Customer may also entrust a third party with the receipt, but in the case of orders exceeding HUF 50,000 (~125 EUR), only with a written, fully probative power of attorney, i.e. with two witnesses. The power of attorney must contain the information necessary for the identification of the Customer and the order (name, address, order confirmation number). In certain cases, the Company reserves the right to establish different terms of receipt.

In the case of personal receipt - in addition to the Customer's right of withdrawal detailed in Section 9 of these GTC - the Company will not accept complaints after the performance.

The Customer is obliged to receive the purchased product within 30 days of the online purchase. If the receipt does not take place by the set deadline, the Customer is in default of receipt (legitimate delay, Section 6:156 of the Civil Code). After the 30-day collection deadline, the Company will send a reminder to the electronic contact information (e-mail) provided by the Customer during registration in order to collect the purchased product. The Company will keep the purchased product at the Buyer's disposal for 15 days after sending the reminder. If the Buyer does not report within the 15-day deadline for collection, or if it is not possible to send the reminder to the e-mail address provided by the Buyer, the Company will consider the purchase contract to have failed and will initiate the refund of the consideration to the Buyer. Simultaneously with the refund, the Company is entitled to resell the product purchased by the Buyer.

2. Delivery by post

Items paid via bank card and requested to be delivered by post will be delivered on working days.

In the case of a destination (delivery address) outside Hungary, the parcel delivery service (DPD) or delivery by post can be selected.

3. Delivery by courier

Items ordered for delivery by courier and paid via bank card are usually handed over to the delivery courier on business days.

4. Delivery by courier to a parcel machine

8. PROCEDURE IN CASE OF INCORRECT DELIVERY

In the case of delivery, the Customer is entitled to refuse to accept a shipment with damaged packaging, or to file a complaint in the event of incomplete performance detected in the received shipment. In both cases, the Customer is obliged to make the relevant notification within a maximum of 2 (two) working days. The notification can be made by phone (+36 20 925 9500) or by e-mail (iroda@eremverde.hu).

The Company will investigate the legitimacy of the complaint within 5 (five) working days. In the event of a legitimate complaint, the Company will have the missing item delivered to the Customer at its own expense or will reimburse the consideration paid by the Customer, including the delivery cost.

The above arrangement does not affect the Customer's right of withdrawal/termination or warranty and guarantee detailed in these GTC.

If a shipment paid via bank card is returned by the delivery service provider with the remark “addressee unknown” or “delivery not possible”, the Company shall inform the Customer of this in writing or by telephone. If the delivery could not be completed for a reason attributable to the Customer, the Company shall charge the Customer with the costs of the re-delivery. In the event of two unsuccessful deliveries, the Company shall consider the transaction as failed and shall initiate the refund of the consideration to the Customer. Simultaneously with the refund, the Company shall be entitled to resell the product purchased by the Customer.

9. DELIVERY FEE

The shipping fee corresponding to the selected delivery method is calculated accurately by the webshop's cart option for the given order.
The shipping fee includes the costs of packaging and delivery combined.
There is no minimum order value. Shipping fees, in addition to the cost charged for packaging, are based on the current rates of the service providers.
In the event of a change in the rates, the Company reserves the right to make changes with immediate effect. The change does not apply to transactions that are already in progress – ordered and/or paid for.

10. ADDITIONAL TERMS

An order/purchase initiated from the webshop is considered a concluded contract if the Company confirms it in writing or delivers the ordered/purchased items to the delivery address provided by the Customer without confirmation or hands them over to the Customer.
An order or purchase may only be initiated by a registered customer. Registration is only required once, after which repeated purchases are possible without providing data.
A maximum of 20 (twenty) pieces of the same product can be placed in a basket during a single purchase in the webshop. The Company reserves the right to further limit the quantity that can be ordered.
The Purchase Guide referred to in Section 3 of this GTC provides detailed information on the ordering process.
The Company does not assume responsibility for any illustration or typing errors in the webshop, its website, or its printed price lists, flyers and other forms.
The Company excludes liability for any damages arising from the Customer's connection to the website.

11. RIGHT OF WITHDRAWAL

The Customer may withdraw from the contract within fourteen days (14) without giving any reason in accordance with the Government Decree No. 45/2014. (II.26.) on the detailed rules for contracts between consumers and businesses (hereinafter referred to as the Government Decree), in accordance with the provisions below. The Customer may exercise their right of withdrawal or termination, in accordance with Section 20 (2) of the Government Decree, in the case of a contract for the sale of products, from the date of receipt of the product(s) by the consumer or a third party designated by them, other than the carrier; in the case of a contract for the provision of services, within fourteen days from the date of conclusion of the contract. The Customer may exercise the withdrawal or termination by using the withdrawal/termination declaration template in Annex 2 to the Government Decree – available at the link below – or by making a clear statement to this effect. The right of cancellation/withdrawal can be exercised by using (and sending) the declaration form available here. The cancellation/withdrawal shall be deemed to have been exercised within the deadline if the Customer makes the relevant declaration before the expiry of the deadline.
In the event of cancellation/withdrawal, the Company shall immediately, but no later than within 14 (fourteen) days after receipt of the cancellation request, refund the consideration paid by the Customer, including packaging and delivery costs, to the Customer against the return of the goods – and, if attached, a certificate of origin and packaging unit (plastic capsule), in the same manner as the payment method used at the time of purchase. The Company shall withhold the refund until the product is received back or until the Customer provides proof of return. In the event of withdrawal/termination, the Customer is obliged to return the product at the Company’s own expense within 14 days of the notification of withdrawal/termination. The Customer is not charged any other costs, but is liable for any excess usage, resulting in depreciation to establish the nature, properties and operation of the product.
The Customer may not exercise the right of withdrawal for products manufactured / etched / engraved or photo-engraved exclusively for them based on their order or instructions.
The Customer may send their written declaration regarding the exercise of the right of withdrawal/termination from the online order by e-mail (iroda@eremverde.hu) or by letter with acknowledgment of receipt (ÉremVerde Kft. 6725 Szeged, Kolozsvári tér 11.). In the event of the exercise of the right of withdrawal/termination sent by e-mail, the Company shall confirm the Customer’s declaration to this effect within 3 days. In order to facilitate the administration, it is recommended to attach the invoice/receipt received with the goods to the notification of the right of withdrawal/termination, but the claim can be made without this.
The Company is not able to accept withdrawal/termination beyond the above deadline.

12. WARRANTY

The Customer may assert a warranty claim against the Company in accordance with the provisions of the Civil Code. Accordingly, they may request repair or replacement, except if the fulfillment of the claim chosen by the Customer is impossible or would entail disproportionate additional costs for the Company compared to the fulfillment of their other claim. If the Customer did not request or could not request the repair or replacement, they may request a proportional reduction in the consideration, or the Customer may repair the defect at the Company's expense or have it repaired by someone else, or - as a last resort - they may withdraw from the contract. They may also transfer their chosen warranty right to another, but the cost of the transfer shall be borne by the Customer, unless it was justified or the Company gave reason for it.

The Customer is obliged to notify the defect immediately after its discovery, but no later than within two months of its discovery. After the two-year limitation period from the performance of the contract, the Customer may no longer enforce its warranty rights. In the case of a used item, this period is one year.

The Customer may enforce its warranty claim against the Company.

Within six months from the performance, there is no other condition for the Customer to enforce its warranty claim than the notification of the defect, if the Customer proves that the product or service was provided by the Company. However, after six months from the performance, the Customer is obliged to prove that the defect recognized by the Customer already existed at the time of performance.

In the event of a product defect, the Customer may – at their choice – enforce their warranty rights or a product warranty claim.

As a product warranty claim, the Customer may only request the repair or replacement of the defective product.

The product is defective if it does not meet the quality requirements in force at the time of its release or if it does not have the properties specified in the description provided by the Company.

The Customer may assert a product warranty claim within two years of the product being released to the market by the Company. After this period, this right shall be lost.

The Customer may assert a product warranty claim exclusively against the manufacturer or distributor of the movable property. In the event of a product warranty claim, the Customer must prove the defect of the product.

The Company shall only be exempt from its product warranty obligation if it can prove that:

the product was not manufactured or released to the market as part of its business activities
the defect was not recognizable at the time of release according to the state of science and technology
the product defect results from the application of a law or a mandatory official regulation.

The Company shall be exempted from proving a reason.

The Customer cannot assert a warranty claim for the same defect and a product warranty claim at the same time, in parallel. However, if the product warranty claim is successfully asserted, the Customer may assert a warranty claim for the replaced product or the repaired part against the manufacturer.

The products distributed by the Company – coins, medals, gift boxes, professional books, medal album, etc. – are not covered by the mandatory warranty. The Company does not offer a voluntary warranty for its own products or products distributed by it.

Warranty/product warranty claims can only be submitted in writing, by sending them to the e-mail address iroda@eremverde.hu or to ÉremVerde Kft. 6725 Szeged, Kolozsvári tér 11. The claim will be handled in accordance with the Company’s Complaint Handling Regulations, which are available at this link.

13. HANDLING COMPLAINTS

The complaint can be reported at the following location:

ÉremVerde Kft.
Location: 6725 Szeged, Kolozsvári tér 11.
Mailing address: 6725 Szeged, Kolozsvári tér 11.
Telephone: +36 20 925 9500
E-mail: iroda@eremverde.hu

The Company does not assume responsibility for emails received at any email address other than the above stated – including in particular the contacts of ÉremVerde Kft.'s automatic email system.

14. PRIVACY POLICY

The Company's Privacy Policy is available on the website.

15. LEGAL REMEDIES

The Company strives to settle any disputes that may arise with the Customer during the transactions subject to the above delivery conditions amicably.

Non-official dispute resolution option:

Conciliation body operating under the Csongrád-Csanád County Chamber of Commerce and Industry
6721 Szeged, Párizsi krt. 8-12.
Telephone: +36 1 4882131

Authorities supervising the Contractor's commercial activities:

Registrar of the Municipality of Szeged with County Rights
6720 Szeged, Széchenyi tér 10-11.
Phone: +36 62 564265

National Consumer Protection Authority Southern Great Plain Regional Inspectorate
6720 Szeged Kossuth Lajos sgt 17.
Phone: +36 62 541737

If this is not possible, the Company shall comply with the relevant provisions of the Civil Code, and in the case of disputes falling within the jurisdiction of the district court, the Szeged Court of Appeal - Szeged District Court shall be competent to settle any legal disputes.

The Company reserves the right to freely and unilaterally amend these GTC at any time, without prejudice to its statutory obligations. Any amendment shall enter into force at the time it is published online on the websites available at the above domain names.

1. PROTECTION OF PERSONAL DATA, BASIC PRINCIPLES

Principles governing the processing of personal data:

Personal data;

must be processed lawfully and fairly and in a transparent manner for the data subject (“lawfulness, fairness and transparency”);
collected only for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes (“purpose limitation”);
adequate and relevant in relation to the purposes for which the data are processed and limited to what is necessary (“data economy”);
accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data which are inaccurate in relation to the purposes for which they are processed are erased or rectified without delay (“accuracy”);
stored in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (“storage limitation”);
processing must be carried out in such a way that appropriate technical or organizational measures are applied to ensure the appropriate security of personal data, including protection against unauthorized or unlawful processing, accidental loss, destruction or damage to data (“integrity and confidentiality”).

The Data Controller shall act in accordance with the above principles in all data processing activities and shall take the necessary measures to demonstrate compliance with the principles of data processing (“accountability”).

Legal basis for the processing of personal data:

Data processing may only be carried out if the appropriate legal basis is available. In the absence of an appropriate legal basis, data processing may not be lawfully carried out.

Such legal basis may include:

if the data processing was based on a legal basis, i.e. necessary for the fulfillment of legal obligations to the Data Controller (e.g. fulfillment of invoicing obligations)
if the data subject has given consent to the processing of their personal data for one or more specific purposes (e.g. consent to sending a newsletter)
if it was based on the legitimate interest of the Data Controller (e.g. data processing during contact)
if the data processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract; (e.g. fulfillment of a web order)
if the data processing is necessary to protect the vital interests of the data subject or another natural person (e.g. measures taken in connection with accident prevention.

2. DEFINITIONS

Data Processor: the natural or legal person, public authority, agency or any other body which processes Personal Data on behalf of the Data Controller.

Data Processing: any operation or set of operations which is performed on Personal Data or on data files, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing: the marking of stored Personal Data with a view to restricting their future processing.

Data Controller: the natural or legal person, public authority, agency or any other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. Where the purposes and means of the Processing are determined by Union or Member State law, the Controller or the specific aspects of the designation of the Controller may also be determined by Union or Member State law.

Data Protection Incident: a breach of security which results in the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Data transmitted, stored or otherwise processed.

Pseudonymisation: The processing of Personal Data in such a way that, without the use of additional information, it can no longer be determined that the Personal Data relate to a specific natural person, provided that such additional information is stored separately and that technical and organisational measures are taken to ensure that the Personal Data cannot be attributed to an identified or identifiable natural person.

Consent of the Data Subject: any freely given, specific, adequately informed and unambiguous indication of the Data Subject's wishes by which the Data Subject, by a statement or by a clear affirmative action, signifies agreement to the processing of Personal Data concerning them.

Identifiable natural person: any natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Recipient: any natural or legal person, public authority, agency or any other body which the Personal Data are disclosed to, whether a third party or not. Public authorities that have access to personal data in the context of an individual investigation in accordance with Union or Member State law are not considered recipients, the processing of such data by such public authorities must comply with the applicable data protection rules in accordance with the purposes of the Processing.

Data Subject: any natural person who is identified or identifiable on the basis of any information.

Third Party: any natural or legal person, public authority, agency or any other body other than the Data Subject, the Controller, the Processor or the persons who are authorised to process Personal Data under the direct control of the Controller or the Processor.

Law/legislation/legal obligations: Hungarian and European Union legislation in force at all times.

Special Data: Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as genetic and biometric data for the purpose of uniquely identifying natural persons, health data and Personal Data concerning the sex life or sexual orientation of natural persons:

genetic data: any Personal Data relating to the inherited or acquired genetic characteristics of a natural person, which contain unique information concerning the physiology or health of that person and which results primarily from the analysis of a biological sample taken from that natural person;
biometric data: any Personal Data relating to the physical, physiological or behavioural characteristics of a natural person, obtained by means of specific technical processes, which allow or confirm the unique identification of the natural person, such as facial image or dactyloscopic data;
health data: Personal Data relating to the physical or mental health of a natural person, including data relating to healthcare services provided to the natural person that carries information about the health status of the natural person.

“Profiling”: Any form of automated processing of Personal Data consisting of the use of Personal Data to evaluate certain personal characteristics relating to a natural person, in particular to analyse or predict characteristics relating to their performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Personal Data: any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, a number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

3. DATA CONTROLLER INFORMATION

Data Controller: ÉremVerde Iparművészeti Gyártó és Kereskedelmi Kft.

Address: 6725 Szeged, Kolozsvári tér 11.

E-mail: iroda@eremverde.hu

Telephone: +36 20 9259500

4. CONTACT INFORMATION OF THE DATA PROTECTION OFFICER

Tamás Szabó Data Protection Officer

direct contact information:

address: 6725 Szeged, Kolozsvári tér 11.

e-mail: iroda@eremverde.hu

telephone: +36 20 9259500

5. PROCESSED PERSONAL DATA

Data processing	Purpose	Legal Basis	Data processed	Data Deletion Deadline
Contact, handling inquiries	The purpose of data management is to enable the Data Controller to answer and react to your questions and requests, thereby complying with your request as much as possible.	Consent of the data subject GDPR Article 6 (1) point a)	Full name, email address, phone number, and personal data included in the question asked.	The Data Controller processes personal data until the question is answered or the request you have submitted is resolved.
Customer Service Sales - Invoicing	The purpose of data processing is customer service. It is necessary to fulfill the order(s).	Consent of the data subject GDPR Article 6 (1) point a)	Full name, address, and in the case of a company, tax number.	The Data Controller processes personal data based on consent as a legal basis for as long as the purpose of data processing exists, taking into account the taxation regime.
Cookie management	The Data Controller uses cookies on its website to ensure the operation of its website and improve the user experience, as well as to analyze the user's activity through the website.	Consent of the data subject GDPR Article 6 (1) point a)	Data about the user's computer; the IP address used by the visitor, the type of browser, the characteristics of the operating system of the device used for browsing (set language), time of visit, the (sub)page, function or service visited.	The Data Controller processes personal data until you withdraw your consent (prohibition of cookie use).

6. RECIPIENTS OF DATA MANAGEMENT, DATA PROCESSORS

Recipient	Purpose
Kulcs-Soft Kft.	Invoicing
UNAS Online Kft.	Hosting service provider
Google Ireland Ltd.	Usage of Google services
Barion Payment Zrt.	Preparing and providing the service(s) you want to use

The Website may contain links and jump points that originate from third parties who are not affiliated with the Data Controller. It may happen that these third parties also place content, cookies, web beacons on the user's computer, or collect data using similar technologies. In such cases, the data protection regulations specified by these third parties are applicable to data processing, and the Data Controller assumes no liability for such data processing.

The Data Controller assumes no liability for the content, data and information protection practices of external websites accessible as jump points from the Website. If the Data Controller becomes aware that the page or link it links to violates the rights of data subjects or applicable laws, they will immediately remove the link from the Website.

7. DATA SECURITY MEASURES

In order to guarantee an adequate level of data security, the Data Controller has assessed the risks arising from its data processing in its internal Data Processing Policy and has evaluated them according to various aspects in terms of the severity of the risks and the likelihood of occurrence.

The Data Controller ensures the necessary authorization management, internal organizational and technical solutions in the operation of the IT systems in connection with its website so that unauthorized persons cannot obtain access to your data, and that unauthorized persons cannot delete, save or modify the data. We also enforce the data protection and data security requirements against our data processors.

We keep records of any data protection incidents and, if necessary, inform you about any incidents that arise.

The computers owned by the Data Controller are provided with appropriate passwords and virus protection programs, and stores its servers in a locked room with controlled access and air conditioning. The Data Controller regularly backs up its servers and disposes of its IT equipment based on the relevant disposal protocol.

In the event of data transfer, the Data Controller records the reason and time of access to the data in the protocol and keeps a data transfer record in accordance with the provisions of the GDPR.

8. RIGHTS OF DATA SUBJECTS AND LEGAL REMEDIES

You have the right to request information at any time by post, electronic or telephone via the contact details specified in the information about the personal data we process concerning you.

Upon request, we will inform you about:

the data processed,
the purpose of the data processing,
its legal basis,
its duration,
who receives or has received your data and for what purpose.

The information will be provided in writing within 30 days of submitting the request, either on paper or electronically, depending on the form of the request for information.

You may object to the processing of your personal data at any time. We will examine the objection as soon as possible after its submission, but no later than 30 days, make a decision on its validity, and inform you of the decision.

You have the right to request the deletion of the personal data we process or the correction of incorrectly recorded personal data at any time.

In addition, we will block your personal data if you request it or if, based on the information available to us, it can be assumed that deletion would harm your legitimate interests. We will process personal data blocked in this way for as long as the purpose of the data processing or legitimate interest that precluded the erasure of the personal data exists.

The data subject may, via the contact details provided in this notice, request that the Controller restricts the processing of their personal data (with a clear indication of the limited nature of the data processing and ensuring separate processing from other data) if

- they contest the accuracy of their personal data (in which case the Controller shall restrict the processing for the period during which the accuracy of the personal data is verified);

- the processing is unlawful and the data subject opposes the deletion of the data and requests the restriction of their use instead;

- the Controller no longer needs the personal data for the purposes of the processing, but the data subject requires them for the establishment, exercise or defence of legal claims; or

- the data subject has objected to the processing (in this case, the restriction shall apply for the period until it is determined whether the legitimate grounds of the data controller override those of the data subject).

You have the right to receive the personal data concerning you, which you have provided to the Data Controller, in a structured, commonly used and machine-readable format, via the contact details provided in this notice, and you have the right to transmit these data to another data controller without hindrance from the Data Controller.

We will comply with and notify you of your request for access, deletion, rectification, restriction, data portability and blocking as soon as possible, but no later than 30 days. If we were unable to comply with your request, we will also notify you within 30 days.

If we have forwarded the data to another person with your consent, we will also notify the recipient of the data transfer of the necessary steps.

If we process your personal data based on your consent, you have the right to withdraw your consent at any time. You may withdraw your consent by contacting the Data Controller or the Data Protection Officer at the contact details set out in this Notice, if otherwise justified.

If you are visually impaired or elderly, you may request the Data Controller - via the contact details set out in this Notice or the Data Protection Officer - to provide the content of the Notice in word (text) format or in large print.

In addition, you have the right to lodge a complaint with the

National Authority for Data Protection and Freedom of Information

1055 Budapest, Falk Miksa u. 9-11.

www.naih.hu

Phone: +36 1 3911400

Fax: +36 1 3911410

E-mail: ugyfelszolgalat@naih.hu

to contact or enforce your rights regarding the processing of personal data before the Court with jurisdiction and competence according to Act CXXX of 2016 on the Code of Civil Procedure.

The responsible court can be found at the following link:

https://birosag.hu/szegedi-torvenyszek

You can exercise your rights listed in this information at any time by contacting the Data Controller or the Data Protection Officer in writing or by e-mail. In connection with your request, you may be asked to identify yourself or provide other personal data that serves to prove your rights.

You can contact the Data Controller via the contact details set out in point 3 and via the data protection officer indicated in point 4.

ÉremVerde Kft.

Data Controller